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Measuring the User Experience

Das Erfassen und Messen des subjektiven Erlebens ist eine der Hauptaufgaben der Psychologie. Wir wenden modernste psychometrische Methoden an, um objektiv, reliabel und valide verschiedene psychologische Phänomene im Kontext von digitalen Technologien zu erfassen. Dazu untersuchen wir bestehende Fragebögen wie den System Usability Scale, den NASA Task Load Index, oder den Game Experience Questionnaire (Brühlmann & Schmid, 2015) oder entwickeln neue Fragebögen wie den User Motivation Inventory (Brühlmann, Vollenwyder, Opwis, & Mekler, 2018), den User Interface Language Quality Survey (Bargas-Avila & Brühlmann, 2016), oder den Intranet Satisfaction Questionnaire (Bargas-Avila, Loetscher, Orsini, & Opwis, 2009).

Publikationen

Conference Proceedings

2018
  • Brühlmann, F., Vollenwyder, B., Opwis, K., & Mekler, E. D. (2018). Measuring the "Why" of Interaction: Development and Validation of the User Motivation Inventory (UMI). In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (pp. 106:1–106:13). ACM. https://doi.org/10.1145/3173574.3173680
2015
  • Brühlmann, F., & Schmid, G.-M. (2015). How to Measure the Game Experience? Analysis of the Factor Structure of Two Questionnaires. In Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems (pp. 1181–1186). New York, NY, USA: ACM. https://doi.org/10.1145/2702613.2732831

Journal Articles

2016
  • Bargas-Avila, J. A., & Brühlmann, F. (2016). Measuring user rated language quality: Development and validation of the user interface Language Quality Survey (LQS). International Journal of Human-Computer Studies, 86, 1–10. https://doi.org/10.1016/j.ijhcs.2015.08.010
2009
  • Bargas-Avila, J. A., Loetscher, J., Orsini, S., & Opwis, K. (2009). Intranet satisfaction questionnaire: Development and validationof a questionnaire to measure user satisfaction with the Intranet. Computers in Human Behaviour, 25(6), 1241–1250. https://doi.org/10.1016/j.chb.2009.05.014